Meeting Services
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Meeting Services
Meeting services are also known by collaboration tools. These tools are designed to enhance virtual communication both inside and outside the organization. Typically these include chat and instant messaging, video conferencing/meetings, screen share, virtual whiteboard, and audio conferencing. It can also include SMS/Text and file sharing depending on the providers.
Below is a comprehensive list of key services that comprise most meeting services:
- Voice and telephone systems
- Video calls, Video meetings, and conferencing solutions
- SMS and Text Messaging
- Mobile access- very useful for organization with BYOD (Bring your own device) or remote policies
- Integration with CRM’s
- Collaboration
- Analytics
- Tracking of all communications
- Tools built within the platforms that help with communications
- Technical Support
- Integrations
- Compliance and security
- Presence
- Fax
Things to Consider
Should my organization have meeting services?
To determine in meeting services are right for your organization consider if your organization:
- Have a requirement to hold remote audio, web, or video meetings?
- Want to create an opportunity to save on travel and field meeting costs?
- Have the need for quick organization or facilitation of employee meetings to move faster in your current processes?
- Need meeting services setup immediately?
- Has changing or increasing remote audiences that are looking to connect with your organization?
- Need a partner that works with you to identify specific tools and requirements for your business?
- Want to resolve meeting issues for your employees within your organization?
Furthermore you can consider the following:
- What communication, both internal and external, within your organization needs to be improved or streamlined?
- Are there any systems currently in place not connected to other meeting services in your organization? And are they cost effective?
- Do you need to record your meetings or have specific requirements?
- Would you like to know the cost effectiveness or revenue generating opportunities for your organization from meeting services?
- Do you need to know how meeting services will exist or integrate with your current systems?
Where Qrapht can help?
Qrapht represents multiple types of meeting platform suppliers and can deliver based on your needs. After learning your business requirements and goals, we can recommend solutions that can give you a brand new system to communicate or integrate with your existing IT systems. This also includes optimizing for the most cost effective solutions as well.
Meeting Services Frequently Asked Questions
Most suppliers understand that it is not practical to have a reinvestment into hardware if it already exists. This is why most platforms implement their solutions “over-the-top” of existing hardware and infrastructure through the internet. This means that almost all phone and video hardware is able to be reused.
Many providers will be able to offer Meeting Services standalone. However, there are some who have their system setup to purchase Meeting Services with other required services. You will be provided all solutions that are viable for your organization and have ample time to make a decision.
The short answer is yes. Any participant or member requirement will be discussed and supported through our suppliers.
Yes, most of our suppliers and platforms offer comprehensive integrations and support for existing voice platforms.
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